FREQUENTLY ASKED QUESTIONS
Subscriptions
What is Mystery Tackle Box?
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Why Should I Subscribe?
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How Much Does It Cost?
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What Will I Get?
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Can I Select My Species?
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Will I Get Full Retail Size Products In My Mystery Tackle Box?
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Is There A Deadline To Order To Make Sure I Get My Box This Month?
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My Account
How can I Change my Box Type?
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What Day Of The Month Do You Charge Me And What Day Of The Month Will My Box Ship?
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Can I Return, Exchange or get a Refund for my order?
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How Do I Stop My Subscription?
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I Stopped My Subscription, Why Am I Still Receiving Mystery Tackle Boxes?
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Gifts
How Does A Gift Subscription Work Versus A Regular Subscription?
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How Do I Redeem My Gift Certificate?
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Is There A Deadline To Redeem My Gift Code To Make Sure I Get My Box This Month?
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Shipping
HOLIDAY SHIPPING DEADLINES
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How Long Will It Take To Receive My Mystery Tackle Box?
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How Do I Update My Address?
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How Do I Track My Order?
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I Updated My Shipping Address, Why Haven't I Received My Box?
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I Haven't Received My Box Yet, Where Is It?
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IF YOU HAVE QUESTIONS OR NEED HELP, PLEASE SEND US AN EMAIL TO :
AND WE'LL BE HAPPY TO HELP! HAPPY FISHING!